OTP is randomly generated and sent to your registered phone number and registered email address for validation of the information you provided during registration. Here are some of the reasons you may not receive your OTP:

  1. Your registered phone number is not on a device or not on the device you're accessing Plumter from. For this, ensure your registered phone number is on a device for easy retrieval of your OTP.

  2. You might be experiencing network issues from your service provider. For this reason, please check your network and try again.

If you have tried all these and still not receive your OTP, kindly contact our support team and we will solve it for you.

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