Q: Invite Your Teammates to Your Dashboard

<ul> <li>Click on the Invite Teammate button</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/e805d18c919ee800/01-1_1cippre.png" alt="" /> <ul> <li>Enter your teammate's email address</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/e805d18c919ee800/02-1_11zk76h.png" alt="" /> <ul> <li>Set teammate permissions; Decide who can create payments, approve them, or simply view them</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/e805d18c919ee800/03-1_wg1wz5.png" alt="" /> <ul> <li>You have successfully invited a teammate</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/e805d18c919ee800/04_zgh9wm.png" alt="" /> <ul> <li>View all teammates and their permissions</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/e805d18c919ee800/05_1w89tdz.png" alt="" />

Q: Flow of Funds

Step 1: Fund your Plumter wallet. Step 2: Swap Your Currency: Swap your funds to save your preferred rates. **Step 3: **Create a Payment Ticket: Create a payment ticket successfully by providing payment details and proper beneficiary details. Step 4: Compliance Verification: Plumter will verify the provided details and ensure compliance with regulatory requirements. Step 5: Transfer to Beneficiary: Plumter will execute the fund transfer to the beneficiary. Step 6: Confirmation and Tracking: Plumter will provide confirmation of the fund transfer to both the importer and the supplier. Also, a tracking number will be provided on the receipt to ensure transparency and visibility of the payment process.

Question 1

Plumter's Settlement Countries

Accepted Answer

Algeria
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bhuta
Bolivia
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Côte d'Ivoire
Cabo Verde
Cambodia
Cameroon
Canada
Chad
Chile
China
Colombia
Comoros
Costa Rica
Croatia
Cyprus
Czechia (Czech Republic)
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Estonia
Eswatini (fmr. "Swaziland")
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guyana
Holy See
Honduras
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lesotho
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Malta
Marshall Islands
Mauritania
Mexico
Micronesia
Moldova
Monaco
Mongolia
Morocco
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
North Macedonia
Norway
Palau
Panama
Papua New Guinea
*

Question 2

How to Delete My Plumter Account (Mobile App)

Accepted Answer

|| To delete your Plumter account on the web, click here: How to Delete My Plumter Account (Web)

Go to the More tab on the navigation menu.

Open the settings page.

Click the **Delete Account ** button at the bottom of the page.

||| Please note, only the creator of a business has permission to perform this action.

Question 3

Plumter's Prohibited Countries

Accepted Answer

Afghanistan
Balkans
Belarus
Burma (Myanmar)
Central African Republic
Cuba
Ethiopia
Democratic Republic of the Congo (Congo-Kinshasa)
Iran
Iraq
Lebanon
Libya
Mali
Mauritius
Nigeria
North Korea
Oman
Pakistan
Palestine state
Republic of Congo (Congo-Brazzaville)
Russia
Somalia
South Sudan
Sudan
Syria
Ukraine(Crimea, Donetsk, Zaporizhzhia, Kherson and Luhansk)
Venezuela,
Yemen
Zimbabwe

Question 4

About Plumter

Accepted Answer

Plumter is a fintech company that processes B2B cross-border payments. We are a simple, robust and compliant way to pay your business partners in global currency swiftly and safely.

At Plumter, we allow importers submit their payment details and initiate cross-border transactions securely and with ease. Our technology streamlines this process by automating the necessary KYC documentation, compliance, and foreign exchange calculations, ensuring efficient and accurate payments.

Question 5

Invite Your Teammates to Your Dashboard

Accepted Answer

Click on the Invite Teammate button

Enter your teammate's email address

Set teammate permissions; Decide who can create payments, approve them, or simply view them

You have successfully invited a teammate

View all teammates and their permissions

Question 6

Flow of Funds

Accepted Answer

Step 1: Fund your Plumter wallet.

Step 2: Swap Your Currency: Swap your funds to save your preferred rates.

**Step 3: **Create a Payment Ticket: Create a payment ticket successfully by providing payment details and proper beneficiary details.

Step 4: Compliance Verification: Plumter will verify the provided details and ensure compliance with regulatory requirements.

Step 5: Transfer to Beneficiary: Plumter will execute the fund transfer to the beneficiary.

Step 6: Confirmation and Tracking: Plumter will provide confirmation of the fund transfer to both the importer and the supplier. Also, a tracking number will be provided on the receipt to ensure transparency and visibility of the payment process.

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